Recently, we got a call from a new homeowner in Dublin, CA. Sophie G. had just purchased her home and wanted to replace all of its old windows and the patio door. She got several quotes from replacement window companies in the Dublin area, and decided to go with Custom Exchange. After our team completed the window and door replacement, Sophie left us a great review on Yelp, which we wanted to share with you.
Sophie decided to go with Custom Exchange for replacement windows in her Dublin home because of her experience at her consultation. She said, “[Custom Exchange] was the only vendor we spoke to that brought samples of the actual windows [they were] going to install. [The Custom Exchange rep] walked me through the different types and was even able to point at windows of neighbors to show how one brand would look on the house vs. another.” She continued, “I appreciated the attention to detail and hired the company.”
“Everyone was friendly, the job was done on time as promised.”
In her review, Sophie also said that her sliding patio door was “a nightmare to open.” This is very typical with older sliding patio doors. Over time, the rolling mechanism may wear out or the tracks along the bottom of the door may get bent, causing the patio doors to stick or come off the tracks. This can be frustrating, especially when it takes Hulk-like strength to open and shut your patio doors. After a while, many people just stop using them rather than battle with them. There are a few easy fixes for patio doors that stick, like adjusting or replacing the rollers, but sometimes, older patio doors are beyond repair and should just be replaced.
If you’re already replacing your windows like Sophie was, it’s a good time to consider replacing your patio doors as well. That way, you can have all new windows and doors that complement each other and give your home a cohesive look.
Sophie also took the time to praise the rest of the Custom Exchange team in her review. She said, “Everyone was friendly, the job was done on time as promised (oddly, a rarity these days).”
At Custom Exchange, we don’t just install quality replacement windows and doors at affordable prices; we also provide a great customer experience. Our team members work efficiently to complete your installation in a timely manner. Where other replacement window companies might take two or three days to install a house full of windows and doors, the team at Custom Exchange typically only takes one day.
Our team is also knowledgeable, and as Sophie mentioned, friendly. They will answer any questions you have about your new windows and doors, and they will make sure you are completely satisfied with their work.
Sophie is just one of our many satisfied replacement window customers in Dublin, Pleasanton, Livermore, and the surrounding areas. If you’ve been thinking about replacing the windows and patio doors in your home, contact us today to set up a consultation to learn more about our company and the replacement window products we sell.