Every once in a while, we like to highlight what our customers are saying about Custom Exchange and the experience they had working with us. We think it gives our potential customers a good idea of the type of service they can expect to receive from our replacement window company.
At the end of 2017, we did a job for Lesley I. in Livermore. She needed a total of 13 replacement windows and doors for her home, and got quotes from our company and three others. She says, “We had 3 other estimates for windows from other competitors and we chose [Custom Exchange] for the job” after her consultation with our owner, Michal. Lesley continues, “Not only did he come up with the lowest price, but he was more knowledgeable and well educated about the product he was selling and he was not ‘pushy’ like some of the other salespeople we had dealt with.”
At Custom Exchange, we do our best to keep the sales process as simple and painless as possible. We know that no one like a pushy salesperson, especially in their own home, so we make sure to never pressure our potential customers into buying replacement windows before they’re ready. We simply give them all the information they need to make an informed decision about replacement windows for their home, and then let them take as much time as they need. We believe that when you are confident in the quality of your products and competitive prices like we are, there’s really no need to utilize high-pressure sales tactics.
Lesley went on to say in her review of Custom Exchange that all 13 of the replacement windows and doors she purchased for her Livermore home were installed in one day. She also says, “When the job was finished, they cleaned everything up with no mess left behind.”
Just like our sales process, we also like to make the installation process as easy as possible. Our installation crew works efficiently so your home life is not disrupted for an extended period of time. And as Lesley pointed out, we leave your home as clean as it was when we got there. When the installation process is complete, the only thing left for you to do is enjoy your new replacement windows and doors!
Lesley concludes her review by saying, “I would highly recommend Michal’s company if you want professionalism and great quality.”
At Custom Exchange, we love to read reviews like this one from Lesley in Livermore. It tells us that we are doing what we have set out to do as a company—offer high-quality replacement window products and service at a great price to all of our customers in Livermore, Pleasanton, and the surrounding bay area cities.
If you’d like to receive a quote on replacement windows from Custom Exchange, contact us today to schedule your free, in-home consultation.